方zhòngyīngguànyònglìgōu:
  • shì de， wǒ men qù liǎo hěn duō dì fāng 。 dí sī kē tīng， fàn diàn， suǒ yòu de xié diàn， chéng bāo， hú qū ……
    Yes, we saw masses of things. We went to the disco, restaurants, all the shoe shops in the city, Castlefield, the Lake District...
  • zhè yòu shì zěn me yī huí shì 'ér， wǒ men cóng lái méi fā shēng guò lái zhè yàng de shì qíng。 yě xǔ shì gōng chǎng fāng miàn gǎo cuò liǎo。
    I don't know what is happening. There hasn't been such things with us, maybe the factory sent wrong boxes.
  • zhè yàng wǒ mǎ shàng hé chǎng fāng lián xì。
    I got it. I am contacting the factory right now
  • zhè shì měi guó jiǎn chá suǒ fāng miàn chū jù de jiǎn chá bào gào。
    Here is the exam report provided by the American quality examining office.
  • zhè yàng de huà， yuán yīn qǐ bù jiù shì duō fāng miàn de liǎo。
    In this case, there might be more reasons.
  • wǒ xiǎng tīng tīng guì fāng duì zhè cì huò wù pǐn zhì wèn tí de jiě shì。
    I want to have your opinion on the quality problem of the goods.
  • wǒ xiǎng tīng tīng guì fāng duì zhè cì huò wù pǐn zhì wèn tí de jiě shì。
    I want to have your opinion on the faulty goods.
  • wǒ men zài jiǎn yàn zhōng fā xiàn jìng yòu 20% de huò wù yǐ shēng xiù。 suǒ yǐ qǐng guì fāng jǐyǔ diào huàn。
    We found in the examination that 20% of the goods have rusted, please exchange them.
  • dàn shì gēn jù jiǎn yàn yuán de bào gào， jiǎn chá shí huò de bāo zhuāng shì bù wán zhěng de， yīn cǐ fā shēng de sǔn shī shì guì fāng de zé rèn。
    But according to the checker's report the packaging is half-baked, therefore, you should be responsible for the damage.
  • wǒ xiǎng zhī dào jù tǐ de chǔlǐ fāng àn。
    I would like to know the details about the plan of compensation.
  • guān yú huò wù pò sǔn yī shì， wǒ fāng diào chá de jiēguǒ biǎo míng shì chǎng fāng de zé rèn。 gěi guì gōng sī tiān liǎo hěn duō má fán， fēi cháng bào qiàn。
    Our investigation results tell us that the factory party is responsible for the cargo damage. We are so sorry for the inconvenience we brought to you in this matter.
  • chǎng fāng tóng yì péi cháng sǔn shī de yào qiú。
    The factory party agreed to compensate for your damage.
  • xiè xiè。 wǒ xiǎng zhī dào jù tǐ de chǔlǐ fāng àn。
    Thanks. I would like to know details about the plan of compensation.
  • zhè cì shì gù wán quán shì yóu yú wǒ fāng shī wù zào chéng de， wǒ bǎo zhèng jīn hòu bù zài fā shēng zhè lèi shì gù。
    We are completely responsible for this accident. We warrant we won't make this kind of mistake again.
  • yòu duō zhǒng fāng shì。 zuì hǎo de fāng fǎ shì tōng guò shuāng fāng xié shāng yuán mǎn jiě jué。
    There are several ways. The best way is to achieve consensus through consultation.
  • sù sòng dāng rán shì jiě jué jiū fēn de yī zhǒng shǒu duàn。 bù guò shí jì shàng jí shǎo shǐ yòng zhè zhǒng fāng shì。
    Litigation is of course a way of resolving dispute. But actually we don't use it frequently.
  • nòng qīng yuán yīn zhī hòu， ruò què shí shì wǒ fāng de zé rèn， wǒ men yī dìng fù zé tuǒ shàn chǔlǐ de。
    If it is because of the unqualified products, we will properly deal with it.
  • wǒ lǐ jiě nín suǒ shuō de。 wǒ mǎ shàng yǔ chǎng fāng lián xì， nòng qīng yuán yīn zhī hòu， ruò què shí shì wǒ fāng de zé rèn， wǒ men yī dìng fù zé tuǒ shàn chǔlǐ de。
    We know that. I will contact the factory party to clarify at once. And if it is because of the unqualified products, we will properly deal with it.
  • tōng guò zhòng cái jiě jué jiū fēn shí， bì xū yóu zhōng fāng de cháng shè zhòng cái jī gòu shòu lǐ má？
    Does the dispute have to be arbitrated by Chinese arbitration authorities?
  • zhè yào gēn jù shuāng fāng dāng shì rén de xié yì lái jué dìng。
    It is up to the contract signed by the two parties.
  • yì sī shì zài shuāng fāng dá chéng zhòng cái xié yì shí， jiù néng gòu jù tǐ dì zhǐ dìng zhòng cái jī gòu liǎo？
    Does that mean we can specify an arbitration institution after reaching an arbitration agreement by two parties?
  • gǎo hé zī qǐ yè， shuāng fāng yào tóng xīn xié lì zì bù bì shuō。 dàn shì zǒng huì yòu yì jiàn bù hé de shí hòu。
    The two parties should join effort to operate a joint venture. Sometimes there are still some different points of view over some operation work.
  • rú guǒ shuāng fāng wú lùn rú hé dōuwú fǎ tōng guò xié shāng jiě jué de huà， yě zhǐ hǎo yóu zhòng cái lái jiě jué liǎo。
    Arbitration would be used if consultation could not resolve the dispute at all.
  • méi yòu qí tā de jiě jué fāng fǎ má？
    Are there any other means to help solving problems?
  • yòu de。 bǐ rú yóu gōng zhèng de dì sān zhě jiè rù， huò cóng zhōng tiáotíng yě shì yī zhǒng jiě jué fāng shì。
    Yes, there are. For example, let the third party go between the other two parties.
  • néng gào sù wǒ shì nǎ fāng miàn de sǔn shī má？
    Could you tell me what losses you have?
  • yóu yú nǐ fāng wéi yuē liǎo， wǒ men tí chū péi cháng。
    We are claiming compensation because of your breach of the contract.
  • méi yòu。 duì xiàng nǐ men zhè yàng de zhì zào shāng lái shuō， nà bìng bù shì zhèng què de zuò fǎ。 bǎ zhè zhǒng fāng shì liú gěi líng shòu shāng bā。
    No. That would not be correct for a manufacturer like you. Leave that to the retailers.
  • tā yòu nà fāng miàn de bèi jǐng má？
    Does she have a background in that sort of thing?
  • rú guǒ guì fāng dì yī pī yùn lái de huò lìng rén mǎn yì， suí hòu jiāng yòu dà pī xù dìng。
    If the quality of your initial shipment is found satisfactory, large repeats will follow.
  • wǒ men de zhì liàng zhèng míng shū gài gōng zhāng fāng wèiyòu xiào。
    Our certificate of quality is made valid by means of the official seal.
  • hé qí tā chǎng shāng xiāng bǐ， guì fāng chǎn pǐn zhì liàng shàng chéng。
    Your goods are superior in quality compared with those of other manufacturers.