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Before entering elected politics, Arthur was a member of the Stalwart faction of the Republican Party and a political protégé of Roscoe Conkling, rising to Collector of the Port of New York, a position to which he was appointed by President Ulysses S. Grant. He was then removed by the succeeding president, Rutherford B. Hayes, in an effort to reform the patronage system in New York.
To the chagrin of the Stalwarts, the onetime Collector of the Port of New York became, as President, a champion of civil service reform. He avoided old political cronies and eventually alienated his old mentor Conkling. Public pressure, heightened by the assassination of Garfield, forced an unwieldy Congress to heed the President. Arthur's primary achievement was the passage of the Pendleton Civil Service Reform Act. The passage of this legislation earned Arthur the moniker "The Father of Civil Service" and a favorable reputation among historians.
Publisher Alexander K. McClure wrote, "No man ever entered the Presidency so profoundly and widely distrusted, and no one ever retired… more generally respected." Author Mark Twain, deeply cynical about politicians, conceded, "It would be hard indeed to better President Arthur's administration."
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