Recently, the problem of delayed flights in the country of swirling speculation, no question about the Civil Aviation Administration issued a "flight delay compensation for that advice," the airline to improve service, reduce flight delays played a significant role. However, this document allows the majority of visitors feel that they got a silver bullet, row the airport, take flight, abuse unit, service personnel and other violent acts seen on many major airports in the country. Requires high compensation carrier refused to make common measures of other services, resulting in damage to the reputation of airline, a serious loss of efficiency, flight delays frequently appear in major negative news media.
Status of flight delays:
Civil aviation: For flight delays. To explain often only four words, including the following: weather, air traffic control, mechanical failure, aircraft deployment, simple and refined, which is in fact very complex situation, objectively poor transmission of information, not sure of the delay, the Civil Aviation regard also see no need to explain a long, or that trouble, said passengers could not understand other reasons, delay of service doing simple blunt, the lack of detailed and thoughtful, considerate.
Passenger side: For most travelers, the choice of air travel, plans have to be safe, fast and comfortable. However, if the hit flight delays, this desire will no doubt be greatly reduced, or even feel frustrated and angry, at this time, the delay is unknown or time information and then postponed again and again, is not clear when the delay to the passengers of course can not accept, prone to excesses.
Media: whenever flight delays occur, passengers are always the situation to the media; media in order to create a great sensation, to exaggeration concocted a sensational news, and media communication, the airlines do very badly. Even with a responsible media to the civil aviation related agencies, unfortunately, responsible for media, public communication and the general is to take office, shelves full'd actually is not the layman to understand, the answer is often vague or too simple, lack of to allow the public a comprehensive and accurate understanding of the facts, the more wiping more black.
In this paper, the specific description here for you and explain the reasons for the delay caused frequent delays in the case, I hope visitors can appreciate the current situation, should be more clear and calm and to communicate through legal channels, spur of the moment is definitely not the best way to solve the problem.
Causes Flight Delays
Weather
Currently, the weather is the main reason for flight delays caused by the general view that bad weather is clear, causing flight delays passengers can understand, in fact, necessarily.
The current civil aviation delays due to inclement weather for the explanation is: the weather, not enough flight standards, did not take off. General aviation and passenger service personnel often do not understand what is specific, like bad weather flights. Visitors point of view: bad weather is the wind and rain and fog, the plane may not be taking off and landing, the flight will delayed. And this understanding is one-sided, it will cause a lot of misconception that civil aviation in the lie, in particular the emergence of some flights to go, and some cases they could not walk.
"Weather" simple words actually contains a variety of situations: the airport of departure weather conditions should not take off; destination airport weather conditions should not be landed; flight routes should not be flying on the meteorological conditions, etc.;
In order to ensure flight safety, in line with the flight, takeoff, landing many of the weather criteria, first introduced here, the weather conditions on the impact of a flight in which places, help you understand
- The airport of departure weather conditions (visibility, low clouds, thunderstorms, strong side wind):
- Destination airport weather conditions (visibility, low clouds, thunderstorms, strong side wind):
- Meteorological conditions on the flight route (high altitude thunderstorms):
- Unit Status (Unit technical level, current weather and trend analysis to make sure the professional decision-making)
- Aircraft position (the type of weather conditions safety standards, under the premise of safety board equipment failures have led some of the aircraft should not fly in the weather conditions)
- Follow-up due to bad weather conditions (especially airport navigation facilities damaged, the runway is not enough standards such as icing, severe water, etc.)
Common scenario doubts
Question 1: the destination airport, city in good weather, good visibility, why is the delay due to weather?
A: Good weather, no rain destinations no wind, passengers do not understand very much indeed still delay, the destination airport does not represent the city in good weather, suitable landing airport, covering land and take off at the airport near the flight paths are low clouds, thunderstorms This type of delay is the result of common factors,
Knowledge point: In order to ensure flight safety, aircraft automatic landing even in the situation, before landing a certain height (generally 60 m) runway, the pilot must complete visibility and surface conditions, if this time can not see the kingdom of the runway, is not allowed landing.
Question 2: Destination airport city in good weather, good visibility, the airport is taking off and landing normally, why is the delay due to weather?
A: Often this is because the flight route of the meteorological conditions should not fly, can not, such as thunderstorms, this situation often only on the ground waiting for the aircraft
Knowledge point: once appeared in a narrow route thunderstorms and other conditions, may be taken under certain conditions, thunderstorms way through the bypass, but for flight safety and national defense needs, air route is strictly limited, and can fly Rao, little room to maneuver, large thunderstorms, this method will not work?
Question 3: the same flights flying to a place, why some can go, some were told could not walk because of bad weather?
A: The likelihood of this situation a lot, we must first clear that the standard of aircraft movements and aircraft types on the same model in each _set_ of specific airlines may have different safety standards, the captain of the current weather and trends in decision-making will be different. Depends on the state of the captain of the aircraft, airport, weather, etc. After the judge's decision. Civil Aviation Act, "the captain the aircraft, airport, weather conditions do not meet requirements and can not ensure flight safety, the right to refuse to fly."
Question 4: Why is approaching the destination airport before being informed but could not land because of bad weather or other airports in the alternate return, and some aircraft but also the normal landing?
A: Although the civil aviation meteorological services will continue to rely on advanced equipment, more accurate weather trends published forecasts in order to facilitate flight operations and scheduling, but the weather is changing, it is difficult to determine very accurately, it would appear to fall quickly when the weather sudden deterioration of the situation led to the aircraft could not land, not for security reasons or oil continued to hover waiting for fine weather, the aircraft would have to alternate other airports.
Constantly changing weather, severe weather may be short. It will appear 5 minutes before and 5 minutes after the plane landed the weather allows, and your aircraft just in time for Nazhen bad weather conditions could not land, which is a common phenomenon, while, as mentioned earlier, when the weather edge in the standard, whether the decision by the captain to land. Alternate captain that the weather is not fit to land or return to other airports should fully support.
Weather causes delays on flights to invite visitors to note the key points are:
Weather means more than just the destination airport, the city where the weather conditions, aircraft movements are not afraid of wind and rain, the key meteorological factors affect the visibility of airport landing path near the low clouds, thunderstorms, strong side wind, your eyes sunny weather, delayed flights because of weather is normal.
Air traffic control
In such cases, the interpretation of civil aviation and even less, because that is not their own reasons, can not change the situation, pending notification can only be honest, you are anxious passengers useless.
Visitors point of view, not a few aircraft on the airfield, where's the traffic, control what? Lie it, everything works the destination airport, there is no control, in fact, an ordinary passenger flow control is not apparent, and on the surface everything seems normal.
"Wide sea diving, the days of His Career," while in reality, just as civil aircraft in the air as cars on the ground is subject to the restrictions and effects of many factors, in short, civil aircraft in the limited space, limited time and under conditions of limited take-off, landing and flight. Currently, some busy airports, air traffic is overloaded, often departing aircraft taxiing on the ground to wait even longer period of time, this is normal.
Air traffic control for flights of the first two reasons are mainly
2. Air Force activities: This involves national defense secrets, often comes suddenly, in a word, control, related to civil aviation have affected the flight, or on the ground waiting for, or return in the air or the nearest other airport waiting to land, across this kinds of situations can only wait, there is no reason, no expected time, everything is top secret. Xiamen, for example, flight delays caused by this proportion is not small, especially in the southeast coast of exercise, cross-strait tensions, the experience more. In general, the Air Force activities during the day will choose the good weather, in general, the main control of the direction of Xiamen, Shantou, fly outbound flights, which is flying to Xiamen, Southeast Asia's international flights, and flew to Hong Kong and Macao regions flights to Guangzhou, Shenzhen, Haikou, Kunming and other regional flights are affected, seriously, these directions will also be affected by flight, or the nearest alternate airport, or return. Control of time varies from half an hour, as much as 3,4 hours, a deregulation, often has a large number of Cypriot airspace machine, continue to delay, control of time, can disrupt the day, almost all of the flights related to the airport run, so that air loss.
Common situation doubts:
Question 1: After the plane off, doors closed, everything is ready, why not take a long time, next to the aircraft, how are gone, we could not walk ah?
A: Obviously, you hit the traffic control unit at this time the aircraft is usually waiting in line to explain to visitors currently in the flow control, is waiting for air traffic control instructions, and other aircraft to the normal departure, the destination may be, the direction is inconsistent, there is no by the impact of this flow control
Question 2: the aircraft was ready, along for some time and stop, stop and go, why for a long time can not afford to Fly?
A: At this point the aircraft should be ready to take off you, the runway is limited, this time landing and taking off of aircraft may be more certain of the safety interval is followed by the runway to take off. Part of the busy airports or general airport's peak hours, air traffic in overload, ground transportation, too, often departing aircraft taxiing on the ground or wait longer, this is normal.
Question 3: Since there is flow control, why not check later, but for a long time in the stuffy cabin in a small plane?
A: The flow control are common, usually not long, but in the same direction may be a lot of flights, your flight is ready to connect to the regulatory authorities to apply early, the earlier application, the shorter the waiting time, and usually lined up to buy things that is the same. If the long wait, then you may encounter is not the normal flow control it! In addition, due to other causes but no expected time control, which requires the aircraft be ready on schedule, may open airspace at any time. Can not wait until the deregulation of the re-check, when you are ready, and they may run into the next round of regulation.
Question 4: Why the long wait for traffic control, and later said could not walk, to wait for the plane to the terminal, even to the runway preparing for take-off and slip back to wait, this does not toss people there?
Air traffic control delays on the flight to ask passengers to note the key points are:
Meet air traffic control, passenger acute unit has an urgent, but there is no way but to be patient, not a quasi-long wait, not the crew lie to you, do not know.
Mechanical failure
Pro passengers on the plane on the aircraft or aircraft malfunction after the plane had to wait until after the plane took off at times to be told that the airplane had to return faulty or the nearest landing, met these conditions, passengers in addition to endure the inconvenience of flight delays my heart will be guilty of muttering, for security concerns, these are understandable. Passengers concerned about how long troubleshooting in the end, once again on the plane are more concerned about the aircraft failed to completely eliminate it? This brief introduction to aircraft maintenance and general maintenance procedures after a fault.
Once the implementation of the aircraft during the flight mission a failure, maintenance personnel in accordance with maintenance procedures to conduct the necessary checks to determine, analyze the phenomenon of failure to find the source of trouble, and then make the appropriate troubleshooting work, such as replacing failed parts, etc. excluded complete failure, the need to fill in the relevant maintenance records, and possibly to conduct some tests to determine whether repaired. The troubleshooting process will take some time, even some small fault, but also a _set_ of strict inspection and maintenance procedures to be done, which are designed to ensure flight safety.
In general, if the aircraft carrier base for the failure to deal with down time faster, making it difficult even for large fault repair, because the base is also relatively easy to deploy, the delay time will be shorter.
If the aircraft is outside the station for the failure, the local may lack the necessary maintenance equipment, spare parts and maintenance personnel, in which case the time delay is indeed hard to say, this is the specific circumstances of failure, the local aircraft maintenance capability, and if a large fault find it difficult to rule out, even if the plane alternates to also take a long time.
Common situation doubts:
Question 1: Why take off or just be prepared to take off shortly before being informed of aircraft mechanical problems, or return to slide back, how to check ah, is not ready to work is not well?
A: This is common sense, and other devices, some failures usually can not be found, do not do not know good or bad, in the process used before may find problems.
Question 2: Why, after failure to repair the aircraft is not clear how long the time postponed again and again, and not a standard?
A: The need to rule out mechanical failure time, the maintenance department has a rough estimate, but in the maintenance of the new fault found to occur during or maintenance can lead to some unexpected prolonged.
Fails, find the cause of the malfunction in the process of maintenance, is not known how long it takes in the end troubleshooting, and this time, visitors eager to ask how long it takes to fix it in the end, it is difficult to get satisfactory answers, the service personnel are often is to meet the trouble, find out the cause of the malfunction until after the maintenance personnel, will have a general troubleshooting time, and this time it will notify the relevant departments make the appropriate preparations friends.
Question 3: Why fix the fault plane, and then fails again, off again, or return to the alternate, there is no maintenance Well, this is not a joke to take travelers life ah?
A: First of all you encounter trouble again, not necessarily just Weixiu, does not exist is not good to take off the case of repair and, secondly, the parts repaired faulty equipment is also possible Again, this is no way to expect, of course, may also be maintenance personnel could not find the source of failure, causing the surface of the failed equipment repaired, some time later the same fault again.
Question 4: Why did not see the aircraft fault maintenance personnel in the repair ah?
A: The maintenance personnel may be in the cockpit or cabin equipment testing electronic devices, for parts, aircraft maintenance failure should not put a lot of scenes and takes a lot of maintenance personnel and equipment.
Fault location of course, may also be a lack of aircraft or aircraft material can not be repaired, waiting for flight equipment spare parts or send someone to repair the base, so you may have to wait a long time friends.
Mechanical breakdown delayed flights on your visitors attention to the key point is:
The primary air is safe, in order to protect the security, everything can be sacrificed in the troubleshooting process may be time for one in the delay, this is not cheating, this is responsible for the safety, but also at large Lvke responsible.
Reasons visitors
Flight delays caused by a variety of reasons, some natural factors are irresistible. It is remarkable that some human factors caused flight delays have become the "new growth point." According to statistics, the causes for flight delays passengers not accounted for 3% of normal flights, and delays caused by aircraft, the number of failures is almost the same.
Common situations are:
Visitors late in the flight check-in after the deadline arrived. In order to facilitate travelers, airports, airlines will try to help them catch up with the late successful flight passengers, but it will also result in the delay of the flight, these services also contributed in a habit of late some of the visitors.
Remind travelers to note that in order not to affect the whole flight operation plan, in particular, pay close attention to punctuality is such a late passenger missed the flight to more follow-up flight forced Gaida results.
Walked on the plane when the passengers informed, seriously affecting the operation of their flights, especially direct passengers from the airport stops away. Passengers walked out because the event there is no check or other reasons, in order to ensure the safety of the traveling public must be sure that the visitors do not leave any items on the plane, on the cabin, a comprehensive inspection of all checked baggage, even if the passenger does not check baggage, and in order responsible for the passengers, airlines, passengers are required to the delivery of the luggage unloaded from the aircraft to avoid passengers, luggage is not in the same area. If you are transit passengers, as no specific list of checked baggage, the implementation of this work will be very cost time-consuming.
Some travelers fly very often, in the notice board, often onto the plane before take-off time to boarding. After that good procedures passenger aircraft will wait for him, in a busy airport, boarding a flight as early as the end of one minute, the unit as early as one minute to air traffic control department to apply for leave, which brought more than one minute ahead of take-off There may be ten minutes or more time, I met once, due to late passengers on the plane, the standby group for departure, the weather deteriorated, eventually leading to flight cancellations, overnight, airlines, passengers do not suffer a loss of small and, of course, in that extreme case is rare, but because the passengers and other causes of late effects follow-up is not so trivial you think! After this check-in passengers to the terminal after the shopping, reading, phone calls, meals, do not pay attention to listen to boarding announcements. Lead to the airport to find someone to continue broadcasting, aircraft have to wait, and ultimately could lead to passenger missed the flight could not take place. International transit flights when the passenger clearance certificates and other issues, delays. Customs Border and other relevant departments in accordance with strict immigration regulations, for security reasons, these tests sometimes take a long time, affecting the punctuality of flights. Once a passenger certificate failed, the traveler will not be able to check, the check-in baggage and so would be to identify and remove, as is the transit passengers, non-specific list of checked baggage, the implementation of this work is very time consuming. Passengers due to flight delays and other service issues such as occupation of the aircraft, or denied boarding excesses. Zhezhongqingkuang occasionally occur, the recent compensation Wenti caused by delays such 因 delay is more serious, more and more interest in maintaining the same passenger, also in the interests of airline passengers Qinhai follow-up, seizure of aircraft and other excessive behavior while in fact unlawful. Other passengers on the plane as the plane suddenly; passengers carrying excess baggage on the plane; visitors sudden illness and so on.
Cause of the delay on the flight passengers to ask passengers to note the key points are:
Reduce flight delays, largely depends on the passengers.
Please arrive at the airport ahead of time to complete the formalities and pay attention to high-risk flight boarding time, boarding hear the broadcast, as soon as possible on the plane, for changing the itinerary, please contact the staff.
Aircraft deployment:
This is actually not a reason for the delay, all other flight delays caused by the specific circumstances of the follow-up flights, the Civil Aviation are statistics for the flight is late, late because of all civil aircraft are called airplanes deployment.
In general, a plane one day to perform 6 to 10 domestic flights, to fly in the sky about 10 hours, along with passengers up and down the aircraft on the ground, cleaning, loading and unloading goods, other than routine inspection station hours, generally every days running 16 hours. Each aircraft's flight plan are pre-lined, is not much leeway. Any omissions before a flight may trigger a chain reaction of subsequent flights, the more often the longer the delay to the back.
Reality, the smaller of China Airlines, even though the three major aviation groups by elements in the operation of the company is run independently, less efficient, have little room available for deployment, routes, airports and other support is not perfect, resulting in low overall efficiency of flight operation, in the event of an accident situation, contingency, deployment of less capable, at present the airline is also actively adapting, strengthening capacity allocation to maximize flight efficiency and reduce the incidence of flight delays.
Question 1: flight delayed for various reasons, the airlines why not spare machine to ease in time?
A: The special aircraft is not ready to spare, which will increase company operating costs to the actual situation, airlines also have this preparation, the flight plan will be left for some scope, some aircraft every day flight task much, there are some in the Guard and Protection Unit on standby is used for the temporary deployment in order to cope with unexpected situations arise. Time of flight delays as short as possible.
Question 2: The airline canceled because of flight delays flights, combined flights, violating the rights and interests of tourists.
A: Actually a lot of time to cancel, merge flight is to safeguard the interests of passengers. To address the impact of flight delays behind the previous flights this problem, the airline will choose to cancel or consolidate flights program, the flight operation to restore order.
Question 3: why time postponed again and again, the situation changed again for a change, is not a lie ah
Deployment of aircraft flight delays passengers pay attention to your key points are:
Civil aviation, unless when in case of flight delays out of the need for confidentiality will not provide false information, but also completely unnecessary, appear before and after the information is inconsistent, often the situation changes, or run the airline caused the temporary deployment.
Summary on flight delays
Flight delays for passengers, airlines are very painful. No carrier is willing to flight delays, not an airline, after the delay do not work hard to find ways to remedy, not an airline does not want the time delay as short as possible. However, he did not say an airline flight, without delay, we are not 100% flight punctuality luxury passenger plane in order to quickly reach the destination, delays, losing money is definitely not a good way to solve the problem will be late and will bring a lot of side effects linked to a loss.
The key question is how, after flight delays processing.
First of all, the right to information requirements, information should be timely and transparent.
After flight delays, airline passengers should strive to inform the first time, and try to tell how much time delay is expected. Delay in time to help passengers waiting endorsed to other flights, at present, relevant departments of civil aviation information distribution and interpretation does not in place, or that very place-related services, often limited to providing drinks, meals.
Should be said that most of the passengers is relatively understanding the operation of airlines in flight delays, the requirements are not high, just want to know why the delay, to when seeking compensation for passengers are not the original intention of the measures taken by airlines to remedy, once these basic requirements are not met, tend to make simple things complicated.
Second, related arrangements should be thoughtful.
After flight delays, is bound to affect the safety of some of the traveler, such as transit flights, the staff should be arranged for passengers, visitors and other peace of mind.
Furthermore, provisions should be strictly in accordance with the treatment and compensation, passengers can not be negotiated.
Flight delay occurs, should be strictly in accordance with the provisions of treatment and compensation, for now, airlines are always taking things rather the attitudes of interest, so that visitors often trouble receive better treatment. This case, there is no doubt the next flight delays increase passenger confidence in trouble when, because of precedent at all, how do they last, this time should not be worse than last time, and that such practice has been it should be.
Flight delays, the civil aviation and the media should take the initiative to communicate the reasons for the delay, remedial measures taken, what arrangements made for passengers, and other timely feedback to the media, in order to ensure that the media have heard both sides of the story, at least to ensure that press is not completely follow the mood of passengers walking to convey timely information to the media, in many cases, can make a bad news into good things, to convey this information to the general public will also affect the understanding of flight delays, the elimination of civil aviation arose in many misunderstandings. |